DIRECTV - IT Contract Staffing
DIRECTV - IT Program/Project Management
- Provided IT contract staff to support the IT Operations. Production Data Management (PDM) team in DIRECTV Offers Setup and Content Configuration. This includes support to critical path billing solutions for delivery of marketing offers and programming content authorization.
- Responsibilities included: Reviewing requirements, designing solutions, data configuration in the production environment, resolution of problems, and coordinating and communicating with IT Project Managers, IT Business Analysts and business partners at Manager and Director levels.
DIRECTV - IT Program/Project Management
- Managed IT analysis and development/implementation projects - establishing the plan/budget, driving business requirement definition/system design and level of effort completion, overall management, issue and change management, status reporting, and financial management. Utilized the Clarity project management application, Agile methodologies, and a structured release development approach.
- Provided IT PM support for the Operations Production Data Management team for high profile strategic project system implementations.
- Configurable Offers and Anonymous Shopper integrated point of sale retail and telco partner service migration updates
- Auto Bill Pay and Paperless Billing Eligibility and Compliance system design/implementation
- Credit Management and Proration Analysis and Implementation Roadmap
- Production Data Management System Implementation support for Simplified Bill and Enterprise Product Catalog