Los Angeles Unified School District - IT Services
Selected as a vendor on the LAUSD IT Services Bench contract to Provide IT Advisory, Project Management and Related Services through approximately June 2025.
Los Angeles Unified School District - Food Services Dept. System Implementations
Selected as a vendor on the LAUSD IT Services Bench contract to Provide IT Advisory, Project Management and Related Services through approximately June 2025.
Los Angeles Unified School District - Food Services Dept. System Implementations
- Developed the RFP and supported the evaluation and selection process for a comprehensive cafeteria management system.
- Provided overall program management for a $43 million dollar full-scale cafeteria management system implementation at 650 cafeterias & central offices. Managed business requirements and software gaps requiring customization.
- Automated the processing of Free and Reduced Meal Applications. Defined business requirements, developed the RFP and supported the evaluation and selection of the software package. Managed system configuration, customization, testing, training, implementation, and production support.
- Managed development of a custom web-based cafeteria meal counts/cash collected data entry and reporting system. Defined/developed business requirements and training materials. Implemented 1 month ahead of schedule at 650 school locations to over 1500 users and received a client satisfaction rating of 4.5 out of 5.0.
- Led Communication/Organizational Change Management activities for revised end user processes/procedures, including training design and stakeholder communications, and leading facilitated working session.
- Provided project management leadership including workplan development, issue and change management, status reporting, and vendor management.